Deep Security Anti-malware Driver Offline Not Installed New! | Trend Micro

As of 2025–2026, Trend Micro has been migrating Deep Security capabilities into Vision One Workload Security . If you are on a very old version (e.g., Deep Security 12 or earlier), upgrading to a supported release may resolve persistent driver issues.

Update kernel-compatible driver or rollback kernel As of 2025–2026, Trend Micro has been migrating

Seeing the "Anti-Malware Driver Offline" or "Not Installed" alert in your Deep Security Manager (DSM) console typically means the agent cannot verify the working status of the Anti-Malware module. Whether you are using agent-based or agentless protection, here is how to resolve the issue. 1. Identify the Root Cause Before diving into fixes, check for these common culprits: Whether you are using agent-based or agentless protection,

Before performing a full reinstall, check if the necessary services are running: This message typically appears in (now often branded

: A failed or partial installation may prevent the anti-malware services from starting correctly.

This message typically appears in (now often branded as Trend Micro Vision One for workload security) when the anti-malware component cannot function because its core kernel driver is either: