Implementing AGC in Vicidial using PHP would require a deep understanding of audio processing techniques, access to Vicidial's codebase or API, and the ability to integrate custom PHP scripts with Vicidial. For specific guidance, consulting Vicidial's documentation or reaching out to a developer community might provide more targeted advice.
Agent selects a disposition (e.g., "Callback - Tomorrow"). AGC executes rules: agc vicidialphp work
ini_set('memory_limit', '512M'); ini_set('max_execution_time', '300'); Implementing AGC in Vicidial using PHP would require
: Agents must provide two sets of credentials to log in: a "Phone Login" and "Phone Password" (from the phones table) followed by an "Agent User" and "Agent Password" (from the vicidial_users table). access to Vicidial's codebase or API