"Managers scream at you in Spanish in the stockroom so the customers don't hear," claims Camila, a former Sephora lead in Los Angeles. "They say, 'In this country, you have to work twice as hard.' But really, they are replicating the abuse they saw at home. We literally called it 'Sephora Amor' because the bosses would yell at you, destroy your confidence, then buy the team pizza or hand out gratis (free product) to make you 'love' them again."
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which honors Mexican artisan work, or graduation messages by young Latinas like Yesenia Morales Alday "Managers scream at you in Spanish in the