| Issue | Possible Solution | |--------|--------------------| | | Reset password via IT helpdesk. Caps Lock/NumLock check. | | Account locked | Too many failed attempts → Contact IT support. | | Page doesn’t load | Clear browser cache/cookies. Try incognito mode. | | Certificate warning | Zimbra uses self-signed certs → Click Proceed anyway (only on official network). | | Login redirects back to login page | Clear browser cache and ensure JavaScript is enabled. |

Input your official Username and Password provided by the MP Police IT department.

Open a secure web browser and go to mail.mponline.gov.in.